Anzacare – the company
The origin of DRI Sleeper was in 1979 when Dr Anthony Page, practicing as a clinical psychologist, developed a bedwetting alarm for his practice.
From this beginning Anthony and Lyn Page contracted electronic engineering and industrial design experts to design the bedwetting alarms, the DRI Sleeper™ excel and DRI Sleeper™ eclipse, to meet their exacting standards and the requirements for a bedwetting alarm that Anthony understands from his more than 30 years experience as a bedwetting treatment expert.
In 2008 Anzacare was certified to the internationally recognized Quality Management System for medical device manufacture, ISO 13485:2003. This Quality Management System is audited annually by SGS and provides independent evidence of the quality of design, manufacture, safety and proven performance of the Anzacare products.
Anzacare is unique in being a bedwetting treatment company that was founded by a bedwetting treatment expert, and being certified to ISO 13485:2003.
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Anzacare will replace any product which fails due to manufacturing fault within 6 months of purchase (proof of purchase date must be provided).
The Urosensor™ on the DRI Sleeper® Excel (plug-in model) is a consumable item, and it is expected that it will need replacing from time to time, just as the earphone on a portable radio will need replacing from time to time. Remember that an earphone may last varying times depending on how carefully or otherwise it is used, especially when being used by a child, and so the life of the DRI Sleeper® Excel Urosensor™ will vary, and it cannot be predicted exactly how long it is expected to last.
Personal Customer Care
This is your warranty for maximizing success. When you buy direct from this website you have PERSONAL CUSTOMER CARE privileges for no extra cost.
This means that if you have a question or you are wondering about the progress your child is making, first look at the FAQ pages, and if you can't find the answer there then you have free access to Dr Page at firstname.lastname@example.org.
Your questions will always be answered and Dr Page will work with you using his 30 years of experience to ensure that as far as is possible that your child will have success with the Anzacare bedwetting alarm you are using However, as with any human condition, 100% success can never be guaranteed.
Email: info@DRI-Sleeper.com | Phone: 1 877 331 2768 (USA) or +64 4 212 5245 (Worldwide)
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