Submit the following Return Request or call us on the toll free number shown on your order confirmation form to get a return merchandise authorization (RMA) number before returning your item to us. You will need to quote your original order number and the alarm serial number (on the spine of the box it came in).
Please carefully pack all items to be returned in their original packaging. Anzacare is not responsible for shipping costs or damage on returned items. Please be advised that packages sent by normal International Mail cannot be tracked to ensure delivery. Since Anzacare cannot provide credit for a return without confirming its receipt, we recommend that you use a delivery method that can be tracked and/or insured. You must request a return authorization number within 30 days of purchase and return the item to us for our receipt within 14 calendar days after issuance of your RMA.